With Kilmal since its very beginning, Nicole has been instrumental in shaping the way we deliver reliable, compliant and client-focused services. Her career has grown alongside the business, giving her an exceptional depth of knowledge across both planned and reactive maintenance.

Nicole leads the Helpdesk and manages the operational flow of all maintenance and compliance works. From processing requests and coordinating engineers to liaising with clients and ensuring remedials are tracked and closed out, she keeps projects running smoothly and in line with regulatory standards.

Passionate about efficiency and quality, Nicole has built strong, lasting relationships with clients while driving high standards of service delivery. Her collaborative approach and adaptability mean she is often involved in projects beyond her role, reflecting Kilmal’s team-first culture.